Door Pe Store ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this policy carefully.

We collect the following categories of personal information when you register and use our Platform:

We use the information we collect for the following purposes:

• To create and manage your account on our Platform.
• To process and fulfil your orders, including delivery coordination.
• To send order confirmations, delivery updates, and service notifications via SMS or email.
• To respond to your queries, complaints, or support requests.
• To check your PIN code for delivery serviceability.
• To improve our Platform, products, and services through analytics.
• To detect, prevent, and address fraudulent activities or security breaches.
• To comply with legal obligations and enforce our Terms and Conditions.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Delivery Partners: We share your name, mobile number, and delivery address with our delivery personnel solely to fulfil your order.
• Payment Processors: Payment information is securely handled by our payment gateway partners (currently not available). We do not store full card or bank details on our servers.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

We implement industry-standard security measures to protect your personal information, including:

• Passwords are stored using secure one-way hashing algorithms (bcrypt/Argon2). We never store passwords in plain text.
• Data transmission between your device and our servers is encrypted using HTTPS/SSL.
• Access to personal data within our systems is restricted to authorised personnel on a need-to-know basis.
• Regular security reviews and vulnerability assessments of our Platform.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use session cookies to maintain your login state and improve your browsing experience. These cookies do not track your activity across other websites. You can configure your browser to refuse cookies, though this may affect certain features of the Platform.

As a user of our Platform, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may update your account information at any time through your profile settings.
• Deletion: You may request deletion of your account and associated data, subject to any legal obligations we must fulfil.
• Opt-out: You may opt out of promotional SMS/email communications by contacting our support team.

To exercise any of these rights, please contact us using the details below.

We retain your personal information for as long as your account remains active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymised.

Our Platform is not intended for use by persons under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete such data.

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the revised policy.